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Thyra's onboarding is done with you by a human. We work through setup with your team instead of handing you a self-guided setup packet or treating a video library as your training. Human onboarding help is included; there is no upgrade-for-more-help tier.

Start with a focused clinical workflow. Work with your onboarding contact to identify the incoming task, the relevant data, and who reviews the proposed action. Walk through the setup together and use the pilot to assess how it fits your practice.

The initial workflow setup is distinct from a full EHR migration. Your current EHR, available data access, and chosen scope determine the setup steps. Discuss those steps with the person helping you onboard before starting.

Thyra does not require an annual commitment to find out whether it fits. The pilot is free for one provider for 30 days, with no card on file. It gives your practice time to evaluate the workflow before deciding whether to continue.

After the pilot, month-to-month or optional annual plans are available. The purpose of the pilot is to let the work inform your decision, without trapping your practice in software that does not fit.

Evaluate a task your team recognizes. Look at the source context, the draft, the physician review, and any unresolved work. Decide whether to continue, adjust the scope, or stop.

Thyra is focused on independent endocrinology and primary care. The Smart Inbox triages messages, results, and refills against your protocols and prepares drafts for sign-off. The Longitudinal AI Scribe uses the patient's timeline when drafting documentation.

Endocrinology teams can review CGM reports with relevant history and proposed interpretations. Primary care teams can review messages, refills, and results alongside the context needed for follow-up. In both, the physician inspects the proposal and makes the final clinical decision.

Overlay runs alongside the EHR your practice already uses. Full EHR adds the chart when your practice is ready. Trying a workflow does not require deciding to replace your system of record first. Any EHR connection is confirmed for the data source, permissions, and workflow before a pilot begins.

If your practice is part of a large group or depends on hospital-system integrations, keep your current system while validating the operational requirements and specific connections you need.

If your specialty is outside endocrinology and primary care, do not assume Thyra supports its workflows. Establish that fit before making a transition plan.

Stay with your current system if clinical fit, data access, or responsibility for review remains unresolved. Use the pilot and security information to make those questions concrete before deciding what comes next.