Current website contact
Pilot applications use the website form. Keep patient information out of website inquiries and initial emails.
Contact Thyra →Security & procurement
Security documentation
and evaluation requirements
Confirm the data path, access, and review responsibilities for your evaluation. Customer-environment requirements are agreed before clinical data is used.
Published documents
Published documentation describes Thyra’s safeguards, agreements, and certification status. It is separate from verification of controls in your practice’s environment.
- HIPAA safeguards statement
- Business Associate Agreement (BAA)
- MFA supported use cases
- Certification-status disclosure
Evaluation-dependent requirements
Confirm the specific EHR, device source, permissions, permitted data, physician-review boundary, and destination of any action. Do not assume a connection is available for your environment.
Discuss evaluation requirements →Agreements and evidence
Request the applicable agreement, data-handling documentation, and current security evidence before starting. Confirm retention, export, and deletion requirements in writing.
Request security documents →