Who sends these messages. Text messages under this program are sent by Lumen Endocrinology, a medical practice at 1229 Madison St #1450, Seattle, WA 98104. Endo Mind, Inc. ("Thyra") is the practice's technology service provider and transmits the messages on its behalf. Lumen Endocrinology is the sender you are entering into a messaging relationship with.

What you will receive

Appointment reminders and confirmations
Cancellation and reschedule handling
Secure patient-portal invitations
Account and security notifications

These are transactional messages about your care with Lumen Endocrinology. This program does not send marketing or promotional text messages and does not use purchased or rented lists.

How you opt in

You are enrolled only if you affirmatively opt in — by checking an unchecked box on a Lumen Endocrinology form, or by giving written or verbal consent that the practice records. Text messaging is never a condition of receiving care or of creating an account. You can choose email or the secure patient portal instead.

Message frequency and cost

Message frequency varies and depends on your appointments and account activity. Message and data rates may apply. Neither Lumen Endocrinology nor Thyra charges you for these messages; your mobile carrier's standard rates apply.

How to stop, and how to get help

Reply STOP to any message to stop receiving texts from Lumen Endocrinology. You will receive one confirmation message and then no further messages. Reply START to resume. Reply HELP for help, or contact the practice directly using the details below.

Carriers and delivery

Mobile carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and depends on your carrier and device. Do not rely on text messages for urgent or emergency medical needs — call Lumen Endocrinology, or call 911 in an emergency.

Privacy

Mobile opt-in information and consent are never sold, rented, or shared with third parties or affiliates for their own marketing purposes, and are not shared with any third party for any purpose other than delivering the messaging service you requested — for example, the messaging carrier and aggregator, acting solely to transmit messages under contract. See the Thyra Privacy Policy and Terms of Service.

Contact Lumen Endocrinology

Email hello@lumenendocrine.com or call +1 425-686-9289. Website: lumenendocrine.com.